The Strategic Evolution of Global Capability Centers: India’s Transformative Journey

Sudish Panicker, Managing Director, Global Head, Accounting Operations, Site Executive, BNY India

India’s journey in the global services landscape has been remarkable, particularly in the evolution of Global Capability Centers (GCC). What began as a cost-optimization strategy has transformed into a sophisticated ecosystem driving innovation and strategic value across the Asia Pacific region and beyond. As we look at the current state and future of GCCs, it’s clear that India has emerged as more than just a service provider, it’s become a…