Fintechs must build collection muscle to scale lending business: Cred founder Kunal Shah

Speaking at the Bharat Inclusion Summit hosted by IIMA Ventures, Shah said many companies had misdiagnosed the problem. “When it comes to mass-market lending, the issue is not demand but collections. If you’re offering loans to people below a certain income level, there’s unlimited potential to disburse. But the real challenge lies in getting the money…