BFSI’s big AI turn to move the business needle for slump-hit IT firms

Banking, financial services and insurance (BFSI), the biggest sectoral purchaser of Indian technology solutions for decades, is expected to provide the much-needed ballast to a $280-billion industry that has recently struggled to boost its topline in a business climate rocked by AI-induced layoffs, towering tariff hurdles, and potentially inflationary geopolitical challenges.

In this backdrop, Wall Street and London City banks have fared relatively better. With banks and financiers of all description taking to AI, the sector is witnessing an increase…