IT
Infosys launches Customer Experience Suite for Salesforce
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IT services firm Infosys on Friday announced the launch of its Customer Experience Suite for Salesforce, aimed at helping enterprises scale their digital workforce and enhance customer experiences through advanced AI-driven solutions.
The new suite builds on Infosys‘ longstanding collaboration with Salesforce and leverages Infosys Topaz, an AI-first set of services, combined with Salesforce’s agentic AI capabilities, according to a regulatory filing by the company.
The suite offers a range of Agentforce solutions to streamline customer interactions,…
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