Everyone thinks AI will transform their business – but only 13% are making it happen

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ZDNET’s key takeaways

• Most businesses expect AI will cause profound internal changes.
• Few of them, however, know how to get from A to B.
• Businesses continue to struggle with implementing AI. 

The growing use of AI in the workplace has been revealing one paradox after another. Use of the technology among individual workers is higher than ever, yet most businesses aren’t reporting organization-wide…