Mobile
T-Mobile will rely on T Life for all transactions by 2026
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Joe Maring / Android Authority
T-Mobile’s T-Life app.
TL;DR
- A new leak suggests T-Mobile will push almost all major customer service actions into its T Life app by 2026.
- By November of this year, 92% of upgrades and 85% of new activations are expected to be app-based.
- The aggressive shift risks alienating both customers and employees if the app experience falls short.
Just yesterday, we learned that T-Mobile’s current CEO will be stepping down in November, signaling a shift to an AI-centric,…
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