OpenAI’s own support bot has no idea how ChatGPT works

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ZDNET’s key takeaways

• The ChatGPT app’s support bot hallucinates the program’s features.
• OpenAI currently has no in-app bug reporting, a serious omission.
• Recent chats show the support bot has gotten more knowledgeable.

One of the early successes companies have cited in implementing artificial intelligence in the enterprise is in customer-facing…