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As OpenAI hits 1 million business customers, could the AI ROI tide finally be turning?

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OpenAI revenue doubles to $12B...here's why its subscription is working for them

Elyse Betters Picaro / ZDNET

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ZDNET’s key takeaways

  • OpenAI now has 1 million business customers.
  • Customers report positive ROI, contrasting industry findings. 
  • ChatGPT for Work seats increased by 40% in two months. 

The promise of what generative AI can do for productivity has led businesses to invest substantial capital in AI products and services, creating a new, lucrative market for AI companies to tap into. OpenAI has launched new features and…

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