After child’s trauma, chatbot maker allegedly forced mom to arbitration for $100 payout

Deeply troubled parents spoke to senators Tuesday, sounding alarms about chatbot harms after kids became addicted to companion bots that encouraged self-harm, suicide, and violence.

While the hearing was focused on documenting the most urgent child-safety concerns with chatbots, parents’ testimony serves as perhaps the most thorough guidance yet on warning signs for other families, as many popular companion bots targeted in lawsuits, including…