Agentic AI transforms banks frontline sales, boosts productivity and revenue: Report

Agentic artificial intelligence (AI) systems are rapidly reshaping how banks manage frontline sales, offering a potential breakthrough for relationship managers long burdened by inefficient systems, weak leads, and heavy administrative workloads, noted a McKinsey report.

“In frontline sales, the potential is vast. Agentic AI makes it possible to automate the complex workflows characteristic of financial services–something that bankers have long wanted to do but at which they have never fully succeeded,” the report noted.

At leading global banks,…