Banks face fallout as 40% of small and mid-sized merchant

Press contact:
Fahd Pasha
Tel.: +1 647 860 3777
E-mail: Fahd.Pasha@capgemini.com

Banks face fallout as 40% of small and mid-sized merchant businesses eye
shift to PayTechs

• Merchants face up to nine hours of downtime annually due to their current unreliable payment systems, increasing attractiveness of alternative PayTech¹options
• PayTechs are winning the innovation race, with 60% adopting Gen AI across their operations, compared with 41% of banks
• Total worldwide non-cash transactions set to reach 3.5…