Bolt Boosting Swiggy’s Customer Retention: Food Biz CEO

As per the company, Bolt’s monthly customer retention rate is 4 to 6 percentage points higher than overall platform average

The 10-minute food delivery segment accounts for 10% of the total orders on Swiggy’s platform, within a year of its launch

Kapoor said that Swiggy’s core focus will remain on introducing more use-cases for customers on the quick food delivery side, and less on increasing geographical footprint

Swiggy’s 10-minute food delivery service, Bolt, is clocking a higher customer retention rate…