Tech
How Block Got 12,000 Employees Using AI Agents in Two Months
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RALEIGH, N.C. — While most companies are still figuring out how to get their developers to use AI coding tools effectively, fintech company Block just deployed AI agents to its entire 12,000-person workforce in eight weeks.
At the All Things Open 2025 conference here last week, Angie Jones, Block’s vice president of engineering, explained how the company did it.
It Started Small
Like so many tech success stories, this one began with a single frustrated engineer. “Bradley,” a principal machine learning (ML) engineer at Block, said he…
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