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In 2025 Scammers Have Stolen $835M from Americans Using Fake Customer Service Numbers
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They call it “the business-impersonator scam”. And it’s fooled 396,227 Americans in just the first nine months of 2025 — 18% more than the 335,785 in the same nine months of 2024. That’s according to a Bloomberg reporter (who also fell for it in late November), citing the official statistics from America’s Federal Trade Commission:
Some pose as airline staff on social media and respond to consumer complaints. Others use texts or e-mails claiming to be an airline…
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