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Instacart ordered to refund $60 million to customers in FTC settlement over hidden fees and subscription traps

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Instacart will pay $60 million in refunds to settle the Federal Trade Commission’s allegations that it deceived customers with false advertising and shady tactics in its subscription sign-up process. A recent FTC lawsuit accused the grocery delivery company of charging hidden fees and refusing to issue refunds. Instacart lured first-time shoppers with the promise of “free delivery services” that amounted to a free trial of its paid subscription service, the lawsuit claims.

“Instacart misled consumers…

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