Ten Mistakes Marred Firewall Upgrade At Australian Telco, Contributing To Two Deaths

An independent review found that at least ten technical and process failures during a routine firewall upgrade at Australia’s Optus prevented emergency calls from reaching Triple Zero for 14 hours, during which 455 calls failed and two callers died. The Register reports: On Thursday, Optus published an independent report (PDF) on the matter written by Dr Kerry Schott, an Australian executive who has held senior management roles at many of the country’s most significant…