Unlearn old tech recipes or risk decline in the AI era, warns Salesforce’s Vala Afshar

At Dreamforce 2025 in San Francisco, Salesforce’s Chief Digital Evangelist Vala Afshar said that the world must “unlearn most of the recipes” of the past to stay relevant in the age of artificial intelligence, warning that companies that fail to adapt could be left behind.

Speaking to CNBC-TV18’s Aishwarya Anand on the sidelines of the event, Afshar said that the current wave of agentic AI marks a major inflection point in the evolution of technology. “For the first time in history, software is not just a tool; it can now execute and mimic…