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vodafone idea: TCS to transform Vodafone Idea’s business support system via AI-driven platform

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India’s largest IT services company Tata Consultancy Services (TCS) has been selected by Vodafone Idea to transform its business support system through an AI-driven and future-ready platform, according to a release on Thursday.

The five-year engagement will help the telecom service provider unlock new capabilities in customer experience by deploying a platform focused on intelligence, automation, personalisation and accelerated launch of new products and services.

Tata Consultancy Services…has partnered with Vodafone Idea to transform their business…

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