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You Can Soon Shop Walmart Inside ChatGPT. Will That Help It Compete With Amazon?
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Walmart’s new partnership with OpenAI will allow its customers to shop through ChatGPT.
They can ask the chatbot to recommend things like “Christmas gifts for my dog-obsessed cousin,” and it will return a personalized selection of products. “For many years now, e-commerce shopping experiences have consisted of a search bar and a long list of item responses,” says Doug McMillon, Walmart president and CEO. “That is about to change.”
Notably, ChatGPT will not direct the user to the…
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