How D2C Brands Can Elevate Customer Delight By Embracing Personalisation?

When customers feel valued and seen, they’re more likely to become loyal advocates for your brand

Success lies in optimising the post-purchase funnel and creating a world where customers feel like they are part of a story

Here are a few strategies D2C brands can implement to achieve personalisation

A few months ago, my better half ordered a handcrafted leather wallet from a D2C brand she had recently discovered. She was so excited to receive it, and when the package finally arrived, she was delighted to find a small,…