Agentic AI: A game-changer and strategic necessity for banks

Artificial Intelligence (AI) has just started to deliver on the promises of productivity gains, and banks are probably the front runners in adopting the latest innovations like AI agents. However, they have started to hit roadblocks when scaling AI, such as operating on legacy systems, limitations of surface-level automation, and struggling to get the maximum return on investment solely from employee productivity.

Agentic AI is truly transformative in nature, and when combined with AI assistants, it allows for re-engineering outdated workflows to…