Agentforce hits $100M ARR as Salesforce bets on AI-powered digital workforce

A quiet revolution is brewing inside Salesforce. One that doesn’t just rely on large language models or flashy chatbot demos, but on building a digital workforce powered by intelligent, autonomous agents. The company’s ambitious target? One billion agents deployed across global enterprises.

Madhav Thattai, SVP and COO of Agentforce, Salesforce’s new platform for agentic AI, believes the enterprise world is on the cusp of a major shift. “We think the workforces of the future are going to be hybrid — humans and agents working together,”…