Code hints at Apple’s plans for generative AI support chatbot: What it could mean for users

Apple is reportedly working on a generative AI-powered chatbot designed to enhance user experience within its Apple Support app. According to a recent report byMacRumors, code found by contributor Aaron Perris hints at the development of a text-based virtual assistant capable of addressing customer queries instantly.

While the feature is not yet publicly available and Apple has provided no official timeline for its release, the development could mark a potentially significant shift in the tech giant’s support strategy. The chatbot appears to serve…