Empowering the unheard: Rethinking recognition of employees through a phygital approach

Recognition has long been acknowledged as a key driver of employee engagement, motivation, and performance. Yet in the pursuit of digitalizing and streamlining workplace appreciation organizations today have inadvertently overlooked employees in roles where access to digital tools is limited due to operational, regulatory, or environmental constraints.

In sectors like manufacturing, healthcare, education, aviation, logistics, and auditing, employees often work in environments where the use of digital tools are strictly restricted. Whether due to…