RetailTech
How To Utilise Customer Insights To Enhance D2C Strategy
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SUMMARY
One-size-fits-all marketing is a thing of the past; nowadays, data-driven decision-making is everything
Customers want companies to recognise their particular demands and provide individualised experiences. Customer insights become important in this situation
Repeat customers generate more revenue and act as brand advocates, driving new business through word-of-mouth referrals
In today’s competitive market, one should realise that the key to thriving in the landscape of D2C business lies within the treasure trove…
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