Introducing AiKA: Backstage Portal AI Knowledge Assistant

Spotify is an extreme dogfooding organization. The audio streaming company invests heavily in its own internal developer experience, proving tooling like Backstage in-house before launching to new customers and even open source contributors.

Now Spotify is applying that ethos to AI-backed knowledge consolidation — and broadly sharing the challenges that go into building that.

Majd Salman and Jofre Mateu Matesanz, platform engineers from Spotify’s platform developer experience (PDX) team, presented AiKA — the AI knowledge assistant —…