JPMorgan says AI helped boost sales, add clients in market turmoil

JPMorgan Chase’s artificial intelligence tools enabled it to boost sales to wealthy clients and manage scores of requests from worried customers even during April’s market rout, the bank’s CEO of asset and wealth management said. The largest US lender, along with its peers has been ramping up its use of AI Goldman Sachs is rolling out a generative AI assistant to its bankers, traders and asset managers, while Morgan Stanley developed a chatbot for its financial advisers with OpenAI.

JPMorgan’s AI tools have supercharged the speed at which its bankers…