NRAI To Act On Restaurants’ Complaints

In May this year, Zomato said it would levy a service charge of INR 15 on restaurants for deliveries at a distance between 4 to 6 km, and INR 25 to INR 35 for deliveries beyond 6 km

The NRAI held initial discussions with Zomato parent Eternal’s CEO Deepinder Goyal on the issue and plans to hold a meeting with him this month to seek a resolution

Restaurants are up in arms against the new fee as they claim that the commission charged by Zomato exceeds the 30% cap following the new…