OpenAI hits rewind on a ChatGPT feature after users notice strange behavior

Since last week, OpenAI has deployed and recalled an update to ChatGPT after virtually all users complained about a bizarre behavior. The company explains what happened in a blog post published tonight.

ChatGPT users want the chatbot to be more personable and less clinical. Anthropic’s Claude chatbot is often described as more human-like in its responses compared to OpenAI’s more formulaic response style.

That’s why OpenAI released an update to its GPT-4o model last week that…