PhonePe UPI payments disrupted as new data centre fails to handle rush

Digital payments major PhonePe reported a disruption in its services on Monday around 7.30 pm after a new data centre faced a shortfall in network capacity.Taking to X (formerly Twitter), PhonePe cofounder Rahul Chari attributed the outage to a network capacity issue detected in a new data centre that was handling 100% of the platform’s transaction load.

“Given the escalation of the (India-Pakistan) conflict last week, at PhonePe we initiated active DR (disaster recovery) drills, with heightened cybersecurity measures on our network firewall….