AI
Shipping giant CMA CGM and French AI startup target customer service in tie-up
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Shipping giant CMA CGM and tech startup Mistral AI expect rapid productivity gains from a 100 million euro partnership unveiled on Sunday, which the French firms also touted as a commitment to their home country amid the global trade tensions.
The five-year partnership, which will bring CMA CGM’s AI-related spending to 500 million euros ($550 million), will focus on customer service in shipping and logistics and factchecking at its French media businesses that include news channel BFM TV. In a joint interview with Mistral’s co-founder and CEO Arthur…
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