VFS Global launches AI-powered chatbot to enhance UK visa support across 141 countries

Visa, passport and consular services provider VFS Global has unveiled a Generative AI-powered chatbot designed to revolutionise customer support for those seeking a UK visa. The new system, which responds to both voice and text commands, is now available in 141 countries globally, offering instant, conversational assistance to customers navigating the visa application process.

Developed by VFS Global’s AI centres in India, the UAE, and Germany, this chatbot leverages Generative AI technology to provide timely, accurate, and easily accessible…