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WEF 2025: Need to have an agile thinking on AI and Gen AI, says Cognizant CFO Jatin Dalal

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There needs to be agile thinking in response to the rapidly evolving AI and Generative AI technologies, says Jatin Dalal, CFO of Cognizant.

In an interview to CNBC-TV18, Dalal highlighted the uncertainty surrounding the return on investment (ROI) of these technologies, urging companies to embrace experimentation and avoid rigid financial constraints.

“Don’t worry too much about ROI,” Dalal advised. “ROI is a very effective tool when you know R, which is your return, because investment is fixed, but return is also fixed. Now, technology such as AI or…

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