Tech
Will GenAI SaaS startups eat into Salesforce and Freshworks’ et al pie?
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Synopsis
Large enterprises have long held an advantage with capital, data, and their customer base. But GenAI is upending that. The ease and affordability of creating software are bridging the divide, pitting startups against enterprises. What comes next?
Do you know Salesforce? Of course, you do. It is the juggernaut of CRM, with a market cap of USD310 billion and a commanding 21.8% market share. What about Siebel Systems? Does it ring a bell? Before Salesforce became the titan it is today, Siebel was the…
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